TERMS OF USE FOR TOTALCARBONCLEANER.COM

1. Definitions
1.1. “Company”: “TOTAL CARBON CLEANER – TUVO srl”, operating the website at the domain name TotalCarbonCleaner.com (including all subdomains).
1.2. “Visitor”: Any individual accessing the Company’s website or subdomains, regardless of whether they place orders or use services/products.
1.3. “Customer”: Any individual placing orders or using services/products via the Company’s website or subdomains.
1.4. “Website”: The Company’s online presence at TotalCarbonCleaner.com and all associated subdomains.

2. Acceptance of Terms
2.1. By using any page of the Website, the Visitor/Customer fully accepts these Terms and Conditions, as amended from time to time.
2.2. If a Visitor disagrees with these Terms, they must refrain from using the Website or its services.

3. Intellectual Property Rights
3.1. All content on the Website (including but not limited to audiovisual material, texts, graphics, products) is the exclusive intellectual property of the Company (“Company IP”).
3.2. Company IP is protected under EU, and international law.
3.3. Prohibited Actions:

• Reproduction, distribution, or modification of Company IP without prior written authorization (requiring the Company’s stamped and signed license).
  3.4. Permitted Use:
• Reproduction/distribution of Company IP is permitted only if:
  (a) The Company is clearly credited as the source;
  (b) For online use, a hyperlink to TotalCarbonCleaner.com is included.

4. Company Warranties and Liability
4.1. Third-Party Warranties:

• Warranties for other manufacturers’ products are solely the responsibility of those manufacturers. The Company assumes no obligation to process third-party warranty claims.
  4.2. Technical Support:
• Technical support is provided only if a written, signed, and stamped agreement exists between the Visitor/Customer and the Company. Terms are governed by that agreement.
  4.3. No Obligation to Respond:
• The Company is not obligated to respond to support requests, provide responses within a specific timeframe, or initiate communication unless a written agreement specifies otherwise.
  4.4. Service Limitations:
• The Company may, at its discretion, provide advisory support or services without a written agreement but assumes no liability.
  4.5. Website Liability:
• The Company assumes no liability for:
  (a) Malfunctions of the Website or resulting damages;
  (b) Accuracy of third-party information about Company IP;
  (c) Availability of products/services listed on the Website.
  4.6. Legal Compliance:
• The Company will cooperate with authorities to enforce laws applicable to all Website transactions.

5. Visitor/Customer Responsibilities
5.1. Permitted Use:

• The Website must be used only for its intended purpose.
  5.2. Prohibited Actions:
• Use for personal gain or malicious software installation is strictly prohibited.
  5.3. Pricing Variations:
• The Company reserves the right to offer products at different prices or terms than those listed on the Website.
  5.4. Payment Responsibility:
• For credit/debit card transactions, the Customer is solely responsible for accurate data entry.
• For bank transfers, the Customer must notify the Company of transaction details and bear all associated fees.

6. Personal Data (GDPR Compliance)
6.1. Data Collection:

• Personal data (name, address, contact details, VAT number) is collected only when necessary (e.g., orders, contact requests).
  6.2. Data Processing:
• The Company processes data for tax, financial, statistical, communication, and service optimization purposes.
  6.3. Data Subject Rights:
• Visitors/Customers may request:
  (a) Confirmation of data processing;
  (b) Access, rectification, or erasure of data (GDPR Articles 15-17).
  6.4. Data Disclosure:
• Data will not be transferred to third parties except:
  (a) To comply with legal obligations;
  (b) With the Customer’s written authorization.
  6.5. Security Obligations:
• Customers must implement all reasonable measures to protect data provided via the Website.
  6.6. Marketing Communications:
• Customers may unsubscribe from newsletters via the embedded link.